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COBRA Administrator Services

Once enrolled, your COBRA administrator will assist with:

• Processing premium payments and providing payment instructions
• Maintaining coverage and handling eligibility verification
• Answering questions about plan benefits and coverage details
• Facilitating plan changes, such as adding or removing dependents
• Providing documentation for proof of coverage
• Managing plan cancellations and termination notices
• Addressing compliance and regulatory requirements

When to Call Your COBRA Administrator

You should contact your COBRA administrator if you need assistance with any of the following:

• You did not receive your COBRA enrollment information.
• You need help applying for COBRA coverage.
• You have questions about premium payments or due dates.
• Your payment was sent, but your coverage has not been confirmed.
• You need to update your contact information or mailing address.
• You want to add or remove dependents from your plan.
• You need proof of coverage for medical services.
• You have questions about plan benefits or coverage details.
• You need to cancel your COBRA coverage.
• You believe there has been an error with your billing or eligibility.

If you do not know who your COBRA administrator is, check your COBRA enrollment packet or contact the HR department of the employer that provided your health insurance.